Defective merchandise
We warranty all it's products for a full year from the day of purchase . Defective product will be replaced as soon as we receive it in our facility . We will pay all shipping charges . Please you call our office and obtain an RMA number.
Non defective batteries
If you are not completely satisfied with our product you can send it back within 30 days from the day of purchase for a full refund. We recommend you inspect all the products that you ordered and keep all the packaging materials.
Returned merchandise must be packed in the original boxes and be in the same condition as they were received.
Before returning the product please call or email our office to obtain an RMA number ( Return merchandise authorization ) . Merchandise will not be accepted without an RMA number.
The shipping cost for the return of non defective batteries will be the customer's responsibility.
We will NOT charge a restocking fee and your credit card charges will be refunded no later than 48 hours.
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